At NepaliGamers.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase game top-ups, and subscribe to our OTT services.

By accessing or using NepaliGamers.com, you agree to the terms outlined in this Privacy Policy. Please take a moment to read it carefully.

1. Information We Collect

We collect the following types of personal information to provide you with a better user experience:

• Personal Identification Information: When you make a purchase or register an account on NepaliGamers.com, we may collect your name, email address, phone number, and billing details.

• Payment Information: To process your transactions, we collect payment details.

• Transaction Data: We may collect data about your purchases, top-up, and subscription services, including the amount, time, and method of payment.

• Cookies & Usage Data: We may use cookies and tracking technologies to monitor user behavior on our website, improve our services, and enhance your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: We use your personal and payment information to process your purchases, game top-up, and OTT subscriptions.

• To Improve Our Services: We use your data to analyze customer preferences, improve the website, and provide better gaming and entertainment solutions.

• To Communicate with You: We may use your email or phone number to send you updates, promotional offers, order confirmations, or customer service-related communications.

• For Marketing Purposes: With your consent, we may send you newsletters and promotional emails. You can opt-out of these communications at any time.

3. How We Protect Your Information

We take the security of your personal information seriously and use industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. This includes the use of encryption and secure payment gateways to safeguard your payment information.

However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist in processing transactions, providing customer support, or improving our website.

• Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, protect our rights, or respond to legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

5. Your Rights

As a user, you have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You may request corrections to any inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal information, subject to legal requirements.

• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. By using our website, you consent to the use of cookies as outlined in this Privacy Policy.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will be effective as of the date indicated at the top of this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way your data is handled, please feel free to contact us:

• Email: support@nepaligamers.com

Thank you for trusting NepaliGamers.com!